Friday, April 9, 2010

Follow Up Wisdom

I'm in the shower just a few minutes ago, brushing my teeth, thinking, "I wonder why my dentist hasn't called to schedule a follow-up appointment with me. It's been well over 9 months."

 Normally I would forget to jot a note to myself to call him and another week would go by without having made an appointment.

Then it struck me: How many of my customers are waiting for me to call them with a reminder? Have they gone weeks or months without hearing from me?

It's time to call them all and schedule my own follow-up appointment!

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